PURPOSE:

To ensure that our patients who receive service from our hospital are comfortable, peaceful and safe during their stay, to enable their visit at certain times of the day and within certain rules.




RESPONSIBLE PERSON: 

All patients hospitalized in our hospital and their relatives.




INSTRUCTIONS: 

General Patient Visiting Hours; 

o​ It is between 08:00-22:00.

o​ “Companion and Visitor Rules” are stated in the Patient Guide Section of our hospital website.
o ​In our inpatient service, there is a signboard titled “Reminders for Our Visitors” in every patient room.

o​ There is a “Hospital Service and Information Guide” at every counter serving the patient/patient relative.

o​ Visiting rules are specified at the entrances of the special sections and posted in the areas that will be seen by the relatives of the patients.

o​ When the patient is admitted to the room, the patient and their relatives are informed by the health personnel in accordance with the "Procedure for the Adaptation of the Patient-Relatives to the Department" and the information is recorded with the "Inpatient Education Form".

o​ There are visiting hour signs in the common areas of our hospital.

Special Units Patient Visiting Hours;

o​ General Intensive Care Unit: Written visit rules apply between 12:00 and 13:00.

o​ Neonatal Intensive Care Unit: Written visit rules apply, no time is specified.

o​ Cardiovascular Surgery Intensive Care Unit: Written visit rules apply, no time is specified.

o​ Coronary Intensive Care Unit: Written visit rules apply, no time is specified.


GENERAL OBJECTIVES OF THE PATIENT VISIT;

•​ Asking the patient's health, giving psychological support,

•​ Receiving information from the patient's doctor about the patient's health,

•​ Social solidarity (positive effect on the healing process by raising the morale level)




WHO IS INFORMED ABOUT THE PATIENT'S HEALTH?

•​ You can get information about the diagnosis and treatment of the patient only from your patient's physician.

•​ If the patient is an adult and conscious, he/she or his/her first degree relative is informed.

•​ If the patient is unconscious, first degree relatives are informed.

•​ If the patient is a child, parents are informed.

•​ No information about the patient is given to third parties.

•​ Information and patient records about other inpatients in the clinic are not given to anyone other than the physician and the relevant nurse.




WHICH PATIENTS SHOULD NOT BE VISITED?

•​ Patients in intensive care (according to visiting rules),

•​ Patients with infectious diseases,

•​ Patients with compromised immune system,

•​ Patients whose doctor considers it inconvenient to visit (for these patients, information is received from the patient's doctor at appropriate times).


WHO SHOULD NOT VISIT PATIENTS?

•​ Children under 12 years old,

•​ Patients with complaints such as fever, cough, sneezing and expectorating sputum and patients with a known infectious disease,

•​ Patients with chronic disease



GENERAL COMPANION AND VISITOR RULES:

•​ Relatives of patients are not allowed to bring flowers to patient rooms.

•​ The flowers brought should be kept outside the room for the health of the patient.

•​ It is not appropriate for children under the age of 12 to enter the patient's room in terms of both patient’s and child’s health.

•​ The companion who will stay with the patient must be healthy, and should not have a cold, flu, chronic diseases, etc.

•​ The companion, who suspects that he/she is ill, should inform the nurse about this condition.
•​ A maximum of 4 visitors can be admitted to the patient room at a time.
•​ Visiting hours for general services are determined as 08:00-22:00 during the day. Outside of these hours, visitors are not allowed to the patient rooms.

•​ Only 1 companion can stay in patient rooms.

•​ If the physician deems it appropriate, a second companion may stay in the room depending on the patient's condition. However, there is no obligation to provide bed and meal services for the second companion.



NEONATAL INTENSIVE CARE PATIENT VISITING RULES:

•​ No companionship and visit should be made in intensive care units except in essential situations.

•​ Relatives of patients hospitalized in the Neonatal Intensive Care Unit cannot stay with them.

•​ The patient's needs, care and problems are handled by the nurse and staff.
•​ When necessary, patients' relatives are asked to stay out of the intensive care unit.
•​ No visitors other than parents are allowed.

•​ After evaluation of the patient's condition, the doctor may allow the visit of the patient in a certain number and at time intervals, provided that appropriate conditions are met (by wearing shoe covers, gloves, bonnet and apron).

•​ Apart from this, they can get information about the general condition and treatment of patients from their physicians as needed.

•​ Video and photo shooting is strictly prohibited in the Neonatal Intensive Care Unit.



GENERAL-CORONARY-CARDIOVASCULAR SURGERY INTENSIVE CARE UNITS VISITING RULES:

•​ The patients we hospitalized in the intensive care unit are patients who require intensive care with a serious life-threatening risk. Therefore, intensive care units are closed to general patient visit.

•​ Due to the critical conditions of our patients, only their first-degree relatives (parents, spouses) are allowed to see their patients once a day under the specified special conditions.

•​ The rules have been determined to ensure that patient care and treatment is not disrupted.

•​ The visit is limited to 3 minutes.